Japan Plus Legal

The information provide here is for Japan Plus customers and users who have questions about our terms, policies, conditions, intellectual property and compliance.

Japan Plus is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the Japan Plus mobile application (“App”). By using the App, you agree to the collection and use of information as described in this policy.


1. Information We Collect

We collect several types of information to provide and improve our services, including:

  • Basic Information: Residency status (living in or visiting Japan), country of origin, gender, age range, and email address.
  • Usage Data: Device information (such as operating system, browser type) and app usage patterns.
  • Location Data: If enabled, we may collect location data to provide relevant travel information.
  • Payment Information: For donations made through the “Buy Us a Coffee” feature, payment details are processed by a third-party payment gateway. Japan Plus does not store payment information.

2. How We Use Your Information

We use the collected information for the following purposes:

  • App Functionality: To provide, maintain, and improve App features.
  • Personalization: To tailor the user experience and recommend relevant content.
  • Analytics: To analyze trends, improve user engagement, and enhance App performance.
  • Donations: To facilitate and process voluntary donations securely through third-party payment systems.

3. Data Sharing and Disclosure

Japan Plus does not share user information with any third parties. All data collected is used exclusively for the purposes outlined in this Privacy Policy and is not sold, rented, or disclosed to any external entities.


4. Third-Party Links

Japan Plus contains links to third-party services, including affiliate e-commerce sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing personal information.


5. Data Security

We implement industry-standard security measures to protect user data, including:

  • Encryption: Sensitive data is encrypted during transmission and storage.
  • Access Control: Authorized personnel only can access user information.
  • Regular Security Audits: We conduct audits to help maintain data security.

While we strive to protect user data, no electronic storage method is completely secure, and we cannot guarantee absolute security.


6. Data Retention

User data is retained for as long as you continue using the App. If you request deletion via the “Data Exclude” link, we will permanently delete your data, and the App will no longer function for you. Some information may be retained as legally required.


7. International Data Transfers

Depending on server locations, your data may be transferred to and processed in countries outside of Japan. By using the App, you consent to such transfers.


8. User Rights

You have the right to:

  • Delete: Request data deletion, which will result in App deactivation for you.
  • Withdraw Consent: Withdraw your consent for data collection at any time (note: this may affect App functionality).

To exercise your rights, please contact us at the email address below.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through an in-app notification or similar means. Continued use of the App after changes indicates acceptance of the revised policy.


10. Contact Information

For any questions regarding this Privacy Policy or requests regarding your data, please contact us at:

Email: contact@japanplus.app